CGH Group
Willingdon Island, Kochi, Kerala 682003
Trusted by hotels and resorts across India.
Willingdon Island, Kochi, Kerala 682003
Thoraipakkam, Chennai, Tamil Nadu 600097
Kadavanthra, Kochi, Kerala 682020.
Bengaluru, Karnataka 560048.
Munnar, Idukki District, Kerala 685565.
Munnar, Idukki District, Kerala 685565.
Kumarakom, Kottayam District, Kerala 686563.
Munnar, Idukki District, Kerala 685565.
From Kerala’s backwaters to the Himalayan foothills — Process Friendly runs check-ins for hotels and resorts all over India.
One scan replaces the register, the C-Form, and the manual PMS entry — while keeping every record the police and FRRO expect.
One scan captures the guest — no forms, no waiting at the desk.
Every field fills itself from the ID — nothing to key in by hand.
Every ID type Indian hotels see, scanned and cross-checked in seconds.
Automated C-Form generation for every foreign guest, submitted without manual errors.
Tampered or mismatched documents are flagged before check-in completes.
Guest registration cards generated and signed digitally, right at check-in.
Every domestic guest recorded and stored, fully searchable — zero paper registers.
Records sync straight through — no register, no gaps, no re-entry.
No PMS connections, no APIs, no IT project — Process Friendly plugs in and works standalone from day one.
Most hotel check-in and compliance tools only work once they’re wired into your PMS — a real project with vendor APIs, data mapping and setup time. Process Friendly runs standalone. Nothing to connect, nothing to break.
Based on how PMS integration is typically scoped across the hotel technology industry — connecting a new tool usually means APIs, data mapping, and a genuine setup project before it goes live. Process Friendly was built to skip all of that.
Process Friendly works perfectly on its own. But we’ve also partnered with the PMS platforms hotels already trust, so if you’re running one of these, your guest data can flow straight in automatically — nothing to configure, nothing to maintain.
Don’t see your PMS here? Process Friendly still works standalone, no integration needed.
Every check-in is captured the way the police and FRRO expect it — automatically, accurately, and on record.
Zero errors on automated C-Form filings for foreign guests.
Full, verified digital logs for every domestic guest.
ID verification, fraud detection, and accurate data capture — in one scan.
GRC auto-generation and digital sign, built into the flow.
Pick the plan that matches how your property runs — capped, unlimited, or pay-as-you-go.
Best for steady traffic.
Best for high-turnover properties.
One year validity. Ideal for homestays, seasonal resorts & low-volume stays.
Process Friendly Check-in is a digital hotel check-in system built for India. It scans a guest’s ID in about 5 seconds, automatically fills in their details, files FRRO C-Forms for foreign guests, and generates a digitally signed GRC — replacing paper registers and manual PMS entry.
No. Process Friendly runs standalone and requires no APIs or PMS integration to work — it’s plug and play, and can go live the same day regardless of which property management system (or none) a hotel already uses.
Yes. Zerosnap Smart Checkin was renamed to Process Friendly Check-in — it’s the same product, just under a new name. Everything Zerosnap Smart Checkin did — scanning and extracting guest ID documents — is still here, now as part of the complete Process Friendly Check-in workflow, which also automates FRRO C-Form and Form B filing, generates digitally signed GRCs, and runs standalone with no PMS integration required.
It scans and verifies Aadhaar, Passport, Visa, Driving Licence and Voter ID — covering the ID types Indian hotels see most often, for both domestic and foreign guests.
Yes. It automates C-Form filing for foreign guests and keeps full, verified digital logs for every domestic guest, so records are captured the way Indian police and FRRO expect them — accurately and on record, every time.
No. Guest records, ID scans and check-in data are processed and stored within the hotel’s own environment. Because Process Friendly runs on a subscription model, only usage counts (such as how many check-ins were processed) are shared for billing — never the guest data itself.
Yes. IntelliLABS Techno Solutions’ information security management system is certified to ISO/IEC 27001:2022, the international standard for handling and protecting data securely.
Pricing is available as a capped subscription (from ₹1,950/month + GST for 1,250 check-ins), an unlimited subscription (from ₹3,950/month), or pay-as-you-go credit packs starting at ₹1,000 for 200 check-ins that never expire. See the Pricing section above for full details.
Use the “Get started” button on this page to sign up and pay online, or contact us for a demo. An onboarding guide will reach out the same day and can typically get a property live before its next guest checks in.
A good way to tell a fellow hotelier you care — and get rewarded for it.
Ask your onboarding guide to set up your free trial — right now, on your phone.
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